Refund Policy
All sales are final and no refund will be issued.
In case of a damaged product or manufacturing error, Rogue Wave Designs will offer a free reprint or refund if you contact us within 21 days of product delivery. Please email our team with the issue and order number at rwd@roguewavedesigns.com and provide a clear photo showing the issue. We will send you an email to notify you that we have received your request. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Cancellation Policy
Our manufacturing and shipping shipping partners are very fast and orders are processed immediately once they are received. We are unable to make any changes to order details (name, address, products, combining orders, cancellations, etc.) once an order is submitted through our shop. Please verify your shipping address at checkout before submitting your order.